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Perfecting the Customer Journey

We pay attention to every key moment of your customer journey and develop technology to provide a seamless flow for your customer to joint your membership or redeem their rewards. Customer journey is a critical component to boost non-transactional loyalty.

The Rewardly team is comprised of experts with diverse and extensive backgrounds in retail and F&B. We were at the forefront of the industry’s evolution over the past decade, playing a crucial role in helping thousands of SMEs upgrade to modern, cloud-based POS systems that integrate with eCommerce platforms. This has given our clients a significant competitive edge over their peers.

In addition to our experience in this field, we have invested heavily in developing integrations between various software platforms, allowing us to stay ahead of the rapidly developing “app ecosystems.”

Let us introduce you to some dedicated individuals who make Rewardly possible.


Rewardly helps your business thrive with cutting-edge technology and real-world experience. Take advantage of digital transformation opportunities now with our support and solutions.


Rewardly 'Phygital' Engagement

The Rewardly platform is designed to bridge the gap between merchants and customers through a unique “phygital” approach. This innovative strategy combines the best aspects of physical and digital engagement, allowing customers to browse, purchase, and pay for goods or services using their mobile devices and receive them in-store.

Unlike traditional eCommerce or online shopping, phygital engagement has a shorter lifespan, making it an ideal solution for businesses looking to increase customer engagement and drive sales. Our platform allows merchants to automate the browsing-to-buying process for their customers and provides them with valuable insights and analytics to help optimize their engagement strategy.

Rewardly’s end-to-end workflow ensures that all transactions are recorded and available for both customers and merchants to access later. This allows them to measure the success of their engagement strategy and make data-driven decisions to enhance it further.

Driving Brand Discovery

Rewardly Find MerchantRewardly member app offers geo-location discovery to help members find their desired services or products. In Rewardly, we are also helping to run different marketing campaigns to help promote our merchant partners.

Catalyse First Engagement

Rewardly Welcome VoucherMerchants can create a "first-timer promotion" to attract new customers to purchase from them. The Welcome Voucher is a highly effective "break the ice" strategy for your customer.

Nurturing Re-engagement

Rewardly Re-engage CustomersMerchants can leverage digital stamp programs, loyalty, or pre-paid packages to retain customers. Loyalty is effective to create a "buy again" effect on your customers if used correctly.

Shaping Behaviour

Rewardly Shaping Consumer BehaviourRewardly Order! provide easy access to the customers to browse and purchase from the merchants and let them utilize the reward they earn previously. It also provides dine-in, take-out, or delivery options.

Imparting Happiness

Rewardly referral programA successful campaign can be uplifting, and the Rewardly Referral program can turn your customer into a brand advocate.

Analyse and Improve

Rewardly DashboardRewardly captures the footprint of the customer engagement and converts them into visual insight for your analytics.


Perfecting the Art of Engagement

If you’re in the retail, F&B, or service industries, you understand that customer engagement is essential for business success. It encompasses a wide range of strategies, from implementing loyalty programs to attract and retain customers, to sending targeted marketing messages via SMS or email.

Thanks to the rapid advancement of cloud computing and software technology, many customer engagement tools are now easily accessible to small and medium-sized enterprises (SMEs). However, as a result, consumers are often bombarded with a large volume of marketing messages, such as promotions, discounts, and free offers. This can lead to consumer resistance and make traditional engagement strategies less effective.

At Rewardly, we understand the challenges faced by SMEs and we have developed a comprehensive solution that helps businesses to engage with their customers in new and innovative ways. Our platform offers a range of features, including membership loyalty program, sending marketing messaging through SMS or email, and more, to help our clients develop a more effective engagement strategy.


Let Rewardly Empower Your Business

At Rewardly, we understand the unique challenges faced by small and medium-sized enterprises (SMEs) because we are one of them. We know firsthand the scarcity of time and resources, which is why we are constantly exploring new ways to mitigate risk. That’s why we developed a platform that offers perpetual licensing to SMEs, while still providing all the benefits of a SaaS software, such as feature upgrades, hosting, and data storage. Our pricing strategy is designed to be more favorable for SMEs, and we believe that our success is tied to the success of our merchant partners.

We are dedicated to helping our merchant partners grow their business without the burden of recurring costs. We understand the struggles that SMEs face and are committed to providing the technology and support that they need to succeed. Our merchant partners’ success is our success and we believe that it will be the loudest advocate for Rewardly.

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