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Return and Refund Policies

Return Policy

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  1. Items must be returned in their unopened and original packaging to qualify for a refund or exchange.

  2. Returns are only valid within 30 days of the purchase date. Any return requests made after 30 days will not be accepted.

  3. Customers are responsible for ensuring the items are securely packed to avoid damage during transit.

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Refund Policy

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  1. Refunds will be issued once the returned item is inspected and confirmed to meet the return conditions.

  2. The shipping fees incurred during the original purchase will be deducted from the refunded amount.

  3. Refunds will be processed via the original payment method and may take 5-7 business days to reflect in your account.

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Additional Notes

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  • For defective or damaged items, please contact customer support with evidence (e.g., photos) to assess eligibility for a refund or replacement.

  • Any promotional or discounted items are subject to specific terms and may not be eligible for a return or refund.

For assistance, please contact our customer support team.

Rewardly Pte Ltd

Tel: +65-6681 6538, email: hello@rewardly.app

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